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Fraud & White Collar

Smishing Scam

The text said your toll was overdue, a delivery was on hold, or your bank had frozen your card. You tapped the link, entered your details, and only realized afterward that the site was not real.

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01 GUIDE

Smishing Scam: what usually happens

Sorting out what you gave away

Your next steps depend on what the fake page collected. If you typed a card number, the card can usually be canceled and the charges disputed with the issuer. If you entered a bank or email login, or a one-time code sent to your phone, treat the account as exposed and change the password from a device you trust. If you sent money yourself after being told it would fix a problem, that payment is usually treated differently from one a stranger made after breaking into your account. Note which link you tapped and what you entered while it is fresh, because the bank will ask.

Locking things down and reporting

Call your bank or card issuer using the number on your card or statement, not a number from the text. Ask them to block the card or account, review recent activity, and treat any transfer you did not make as unauthorized; reporting promptly can affect how much of that loss falls on you. Turn on multi-factor authentication, sign out other sessions, and check whether your email forwarding rules or recovery phone number were changed. Forward the message to 7726, the carriers' spam reporting number, and report it to the FTC and the FBI's Internet Crime Complaint Center. Keep screenshots of the text and the fake page before deleting anything.

Where a lawyer fits

Most smishing losses are settled, one way or the other, through the bank's dispute process rather than a lawsuit. A lawyer becomes useful when the bank denies a claim you believe involved unauthorized access, when the amount is significant, or when your identity is being used to open new accounts. Business accounts often carry weaker consumer protections, so a company that lost funds through a texted link should look at its bank agreement early. We review the timeline, what the bank has said in writing, and whether a written dispute or a regulatory complaint makes sense. We cannot promise recovery, but we can tell you where you stand.

02 ATTORNEYS

Who you would be working with

Attorneys at our New York and Washington, D.C. offices handle matters like this one.

03 CASE RESULTS

Matters we have handled

Prior results do not guarantee a similar outcome.

05 HOW WE WORK

Client-centered service across jurisdictions

Global Coordination & Expertise

We deliver coordinated and effective legal services to our clients, utilizing our extensive legal resources and experienced attorneys in our well-integrated global network. Through our Washington D.C. and New York offices, together with our alliance

Multilingual & Cross-Border Communication

Our attorneys are experienced in both domestic and international matters and, with fluency in various languages, provide clear and consistent communication at every stage of your legal process.

Client-Centered Approach

Client service lies at the heart of our operations. From the initial consultation, we prioritize understanding your situation, listening to your goals, and providing regular updates and strategies tailored to your individual case.

Multidisciplinary & Efficient Solutions

Our multidisciplinary approach and established processes enable us to address cross-border challenges with efficiency.

06 OFFICES

Where we meet clients

Consultations are available in person or remotely.

New York

285 Fulton Street, New York, NY 10007
(855) 529-7557

Washington, D.C.

Suite 985, 1717 K Street NW, Washington, DC 20006
(855) 529-7557

Los Angeles

1901 Avenue of the Stars, Suite 820, Los Angeles, CA 90067
(424) 561-7557

Attorney Advertising. This page is general information about smishing scam and is not legal advice. Reading it does not create an attorney-client relationship. Outcomes depend on the facts of each matter, and prior results do not guarantee a similar outcome. Laws differ by state and change over time.