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Q
In a hospital claim review, payment of medical fees was denied. Must I take action, such as filing an objection?
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I think the result of the hospital claim review is unfair, and I am wondering whether I must simply accept it or whether there is a way to dispute it again. I would also like to know, if I actually pursue an objection procedure against the hospital claim review, in what order I should respond.
hospital claim review
Answer to Related Inquiry
Author: 김국일
If you object to the result of a hospital claim review, you can dispute it again through an objection or an administrative procedure.
In particular, if the amount in the hospital claim review is large or repeated reductions for the same reason are expected, it is important to correct the standard through an objection procedure.
First, analysis of the reasons for reduction or non-recognition.
Based on the reasons stated in the hospital claim review result notice, you must distinguish whether it is a matter of interpreting the benefit standard, a lack of medical necessity, or a claim error.
Only by clearly distinguishing the reasons by type in this way can you systematically establish a subsequent response strategy.
Second, proceeding with an objection.
As the first-stage objection procedure against a hospital claim review, you must specifically demonstrate, based on medical records, test results, and treatment progress, that the treatment meets the standard.
The key is not merely to submit materials but to reconstruct your reasoning in line with the review standard.
Third, requesting an administrative appeal and considering litigation.
If the objection is not accepted, you dispute the illegality or unfairness of the disposition through an administrative appeal or administrative litigation.
An administrative appeal is a relatively simple and swift procedure in which, primarily through written documents, you dispute the facts and the validity of the application of the standard.
If relief is still not granted thereafter, you file administrative litigation and have the court determine the legality of the disposition.
In this process, how you organize and prove the necessity and appropriateness of the treatment in line with the benefit standard is important.
Therefore, an approach that comprehensively reviews medical records, the course of treatment, and medical opinions and systematically organizes their relationship to the review standard is necessary.
Ultimately, it is advisable to decide whether to pursue an objection to the hospital claim review by comprehensively considering the nature of the payment denial, the amount, and the possibility of recurrence.
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