‘Cancellation is not possible after 10 minutes’ Accommodation app decides to temporarily seize bond… The main lawsuit is worth noting

- Conflict over refund policy that does not allow cancellation after 10 minutes... File a lawsuit for refund of lodging expenses
- A decision was made to provisionally seize the bond for the lease deposit from Yanolja.

[Sports Seoul | Reporter Kim Su-ji] While the accommodation reservation platform Yanolja's policy of not being able to cancel same-day reservations has spread into a lawsuit claiming refund of accommodation fees, a decision has been made to provisionally seize Yanolja, drawing attention to future lawsuits on the merits.

Previously, a conflict arose between Daeryun Law Firm (Lihan) and Yanolja over the accommodation fee refund policy. Daeryun reserved a special product through the Yanolja app, and immediately after making the reservation, he requested cancellation due to a schedule change.

However, Yanolja responded that a refund was not possible on the grounds that the cancellation was not made within ‘10 minutes’, and ultimately maintained its position of no refund, leading to a conflict. Accordingly, it is known that Daeryun filed a lawsuit to get his lodging expenses back through legal procedures.

Daeryun is known to have argued that defendant Yanolja's refund policy regarding the lodging contract in this case was invalid for violating the Electronic Commerce Act, and that since the express intention to withdraw the subscription was exercised within a legal period, the subscription was naturally withdrawn and Yanolja should refund the lodging fee.

Attorney Daeryun emphasized, “Based on legal principles and precedents, Yanolja’s refund terms and conditions stating that no refunds are possible after ‘10 minutes’ are invalid, so Yanolja received the payment for the accommodation contract without any legal cause. Therefore, Yanolja has an obligation to return the payment for the accommodation contract in this case and the related delay damages as unfair profits.”

Based on these claims, Daeryun filed a lawsuit against Yanolja at the Seoul Central District Court, claiming return of unjust enrichment, and applied for provisional seizure of bonds on Yanolja's lease deposit. The Seoul Central District Court accepted Daeryun's application for provisional seizure of bonds.

Provisional seizure is the seizure of the debtor's property in advance so that the creditor can compulsorily execute the debtor's property in the future, and the general interpretation in the legal community is that a decision on provisional seizure is made only when the creditor's claims are explained to the court.

Daeryun's lawyer said, "Considering all consumers, it is estimated that the damage caused by Yanolja's policy will be significant. We are making every effort to prepare for the main lawsuit to prevent further damage to consumers." He added, "Through this lawsuit, we will sound the alarm on Yanolja's actions of excessively restricting consumers' right to cancel," and attention is also focused on the main lawsuit.

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