Daeryun, Customer Satisfaction Center registration exceeds 1,000... “A law firm growing through feedback”

Customer Satisfaction Center has been operating since last October... Expanding two-way communication with customers
“Actual reviews will serve as a differentiated guide to prospective customers.”

Daeryun Law Firm (Limited) announced on the 24th that while operating a customer satisfaction center and strengthening customer-centered management, the number of accumulated reviews at the customer satisfaction center recently exceeded about 1,000.

As part of customer-centered management, Daeryun has been operating a customer satisfaction center since October last year to provide an information center to receive feedback from various situations, such as vivid reviews and inquiries from customers who have experienced the company's legal services and evaluations of legal service progress.

Daeryun Customer Satisfaction Center provides better service by reflecting customer feedback in real time. The goal is to identify customer inquiries, quickly present alternatives, and achieve continuous internal development based on the information.

In particular, the customer satisfaction center has the advantage of being able to provide quick and accurate work processing tailored to the customer's level, from inquiries to feedback.

Daeryun shares the feedback received by customers who received legal services from all over the country to the center so that all office members can check, and this is said to have the effect of boosting member morale and improving legal services.

In addition, reviews of offices and lawyers are posted on the website, and it is said that this is receiving a positive response from customers in similar situations.

Customers who wish to suggest improvements to Daeryun’s legal services can contact the Customer Satisfaction Center on Daeryun’s official website.

Kim Kuk-il, CEO of Daeryun Law Firm, said, “Daeryun is a law firm that is growing with customer feedback. We have decided to operate a customer satisfaction center so that customers can conveniently use legal services anytime, anywhere.” He added, “We will provide differentiated guidance to prospective customers who make decisions based on actual customer reviews. Furthermore, because it is the starting point of customer satisfaction, we will continue to improve legal services so that the customer satisfaction center can be maintained and provided with the best service. “I will try my best,” he said.

 

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