

Q
My account was subject to a payment suspension after I was falsely accused of being a voice phishing courier..
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Hello.. I was falsely accused of being a voice phishing courier, and my account was subject to a payment suspension.. The police say they took the payment suspension measure because the account is suspected of being an account used for fraud. I am truly in an unfair situation… If I clear the false accusation of being a voice phishing courier, will the account payment suspension be lifted? To clear the false accusation of being a voice phishing courier, it seems the account payment suspension must be lifted... how should I get it lifted?
voice phishing
account payment suspension
Answer to Related Inquiry
Author: 김국일
It appears that your account was subject to a payment suspension after you were falsely accused of being a voice phishing courier.
When an account is subject to a payment suspension in connection with a case, this is a measure taken by a financial institution at the request of the police or others under the Special Act on Telecommunications-based Financial Fraud.
If the account holder proves that they did not actually take part in the voice phishing crime, they can apply to lift the account payment suspension.
First, you must submit an 'application to lift the payment suspension' to the financial company regarding that account payment suspension, and at the same time submit a decision from an investigative agency containing a disposition of no suspicion or non-charge, or documents that can prove that an investigation is under way.
The financial institution then determines whether to lift the payment suspension after consulting with the police or the Financial Supervisory Service regarding the matter.
To clear the false accusation of being a voice phishing courier, it is important to cooperate actively with the investigative agency and to submit sufficient statements and evidence so that 'the absence of any participation' is recognized.
In this process, we hope that, with the assistance of a criminal defense attorney and a finance attorney, you clear the false accusation of being a voice phishing courier and proceed to lift the account payment suspension.

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