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Regulatory Sandbox

The regulatory sandbox is a system that temporarily suspends regulations under certain conditions to allow new technology and new industry services to enter the market.

CONTENTS
  • 1. Regulatory Sandbox | Definition
    • - Background and Need for Introduction
  • 2. Regulatory Sandbox | Main Types of Financial Regulation
    • - Innovative Financial Services
    • - Designated Agent
    • - Consignment Test
    • - Expedited Regulatory Confirmation System
  • 3. Regulatory Sandbox | Operating Procedures
    • - Innovative Financial Service
    • - Designated Agent
    • - Consignment Test
    • - Expedited Regulatory Confirmation System
  • 4. Regulatory Sandbox | Points to Note
    • - Review of the Temporary Nature of the Exception and Business Continuity
    • - Strict Compliance With the Scope of Business
    • - Establishing a Consumer Protection and Risk Management System
    • - Possible Changes in Legal Status and Revision of the Model
  • 5. Regulatory Sandbox | Responding to Market Entry
    • - Proactive Legal Review of the Service Structure
    • - Detailing Consumer Protection and Risk Management Plans
    • - Business Design That Considers Institutionalization After Verification
    • - Legal Support

1. Regulatory Sandbox | Definition

The regulatory sandbox is a system that temporarily exempts or suspends existing regulations under certain conditions when a business introduces an innovative product or service based on new technology.

Through this system, financial service providers gain the opportunity to freely test and verify new services in an actual market environment.

In this process, consumers enjoy more varied and innovative financial benefits than before, and financial authorities gain a basis for improving and refining current regulations more reasonably based on empirical data.

Background and Need for Introduction

Financial authorities introduced the regulatory sandbox largely because of market conditions in four respects.

① Active fintech support by governments worldwide

The aim is to respond to the global trend in which advanced financial countries such as the United Kingdom and Singapore have already adopted sandboxes years earlier to strategically foster innovative companies.

② Strict regulation centered on financial companies

Existing financial law was built on a licensing system centered on large financial companies, creating an environment in which it was very difficult for startups or new businesses to enter the market.

③ Rapid growth of the fintech industry

As digital transformation progressed rapidly, services combining technology and finance increased sharply, and the need for a flexible legal and institutional foundation to support them grew as well.

④ Weak fintech utilization and competitiveness

The purpose is to resolve regulatory uncertainty, thereby increasing the level of fintech utilization by domestic companies and securing global competitiveness.

2. Regulatory Sandbox | Main Types of Financial Regulation

The regulatory sandbox is divided into four main systems according to the purpose and method of financial innovation.

· Innovative Financial Services

· Designated Agent

· Consignment Test

· Expedited Regulatory Confirmation System

Innovative Financial Services

An Innovative Financial Service is a system that grants special exceptions to regulations under the relevant statutes for new financial business that is recognized as distinct from existing financial services.

A notable feature is that independent pilot operation within a designated scope is possible without separate licensing.

Category

Key Details

Eligible Applicants

Companies under the Commercial Act with a domestic place of business, financial companies, and the like

Content of Exceptions

Application of regulatory exceptions under finance related statutes, including licensing, governance, and business conduct

Operating Period

Two years as a baseline (with a one time extension of up to two years)

Designated Agent

A Designated Agent is a system in which a fintech company is entrusted with the essential business of a financial company and operates the service jointly with that financial company.

Practical verification is possible by directly performing the core functions of an existing financial institution without a financial license.

Category

Key Details

Eligible Applicants

Domestic companies under the Commercial Act that have established a cooperative relationship with a financial company, and the like

Content of Exceptions

Permission to directly perform essential business of a financial institution, such as deposit taking and insurance underwriting

Operating Period

Up to two years from the date of designation

Consignment Test

The consignment test is a system in which a fintech company entrusts its financial service to a financial company and conducts a pilot operation under that financial institution's name.

It allows a small company to verify the maturity of its technology by using the financial company's infrastructure.

Category

Key Details

Eligible Applicants

Domestic fintech companies under the Commercial Act that wish to be matched with a financial company

Special Provisions

Pilot operation through use of the financial company's infrastructure and consignment of service usage rights

Operating Period

A period agreed upon between the two companies in order to derive meaningful results

Expedited Regulatory Confirmation System

The expedited regulatory confirmation system is a system under which a company asks the financial authorities whether existing laws apply to a new financial service and receives a reply with the result.

It serves to remove legal uncertainty in advance before a business is pursued in earnest.

Category

Key Details

Eligible Applicants

Domestic companies under the Commercial Act and others that need to confirm whether the law applies

Special Provisions

A consolidated reply on whether laws under the jurisdiction of the Financial Services Commission and other ministries apply

Confirmation Period

Within 30 days of the application date (up to 120 days depending on the case)

3. Regulatory Sandbox | Operating Procedures

Each system within the regulatory sandbox goes through differentiated review and operating procedures according to the nature of the service.

Innovative Financial Service

① Designation Application

The applicant completes and submits the innovative financial service designation application form.

② Review Process

After a preliminary review by the working group of the Financial Services Commission and the Financial Supervisory Service, the Innovative Finance Review Subcommittee and the main committee are convened to conduct the review.

③ Final Designation

The Financial Services Commission decides whether to grant final designation by taking into account the committee's review results and the consent of the relevant administrative agencies.

④ Conducting the Test

The service is operated with regulatory special provisions applied, and compliance with risk management measures for consumer protection is monitored on an ongoing basis.

⑤ Support for Market Establishment

For projects whose innovativeness and safety have been verified, business uncertainty is fundamentally resolved through the improvement of laws and regulations.

Designated Agent

① Application Intake

After establishing a cooperative relationship between the consigning and consigned companies, the fintech company that seeks to take on the work submits the designated agent application form.

② Expert Review

Through a working group review and the Designated Agent Review Committee, the innovativeness of the service, its consignment operation capability, consumer protection measures, and other factors are reviewed.

③ Final Designation

Based on the deliberation results of the Designated Agent Review Committee, the Financial Services Commission decides whether to grant final designation.

④ Contract Conclusion and Reporting

A work consignment contract is concluded between the financial company and the fintech company, and the result is reported to the Financial Supervisory Service.

⑤ Conducting the Test

The fintech company takes on the essential work of the financial company and carries out actual pilot operation during the contract period.

Consignment Test

① Participation Application

A fintech company that wishes to participate in the consignment test submits a participation application form to the Korea Fintech Center.

② Private Council Meeting

At the private council meeting, the suitability of the service, its immediate feasibility, whether it increases consumer benefit, and other factors are evaluated through an IR pitch.

③ Matching with a Financial Company

A company that passes the evaluation is matched with a financial company to discuss the details of the test and conclude a work consignment contract.

④ Conducting the Test

Through pilot operation between the two companies, a working test is carried out until statistically meaningful results are derived.

Expedited Regulatory Confirmation System

① Application for Confirmation

The business operator applies to the Financial Services Commission for confirmation of whether the relevant laws and regulations apply to the service.

② Consultation With Relevant Agencies

The review covers not only the laws under the Financial Services Commission's jurisdiction but also the laws under the jurisdiction of other ministries, examining potential conflicts together with the relevant administrative agencies.

③ Reply With the Result

Within 30 days of the application date (up to 60 days if consultation with ministries is required), an official reply on whether a regulation exists is sent to the applicant.

④ Follow-up Measures

If it is confirmed that no regulation exists, the service may be launched in the market immediately, and if a regulation does exist, support is provided for linking the service to other systems, such as designation as an innovative financial service.

4. Regulatory Sandbox | Points to Note

The regulatory sandbox is a system that verifies innovation through a temporary suspension of regulations, and ongoing legal management after designation remains necessary.

Review of the Temporary Nature of the Exception and Business Continuity

A regulatory exemption is not permanent and generally operates only within a limited period of 2 years (plus 2 years).


If the relevant laws and regulations are not arranged before the special exception ends, there may be a risk of business interruption, so a strategy for institutionalization that aligns with the end date is needed.

Strict Compliance With the Scope of Business

The business may be carried out only within the content, location, and scale of the innovative financial service approved at the time of application.

Arbitrary expansion of the business beyond the designated scope is not possible, and if a change to the service is needed, a separate change approval procedure must be completed.

Establishing a Consumer Protection and Risk Management System

Consumer protection measures must be thoroughly observed under the constant monitoring of the Financial Services Commission.

To prevent harm to users, liability insurance coverage and risk management plans must be carried out in concrete terms, and a violation may result in the cancellation or suspension of the designation.

Possible Changes in Legal Status and Revision of the Model

A regulatory exception is a temporary measure for verifying an innovative service, so the business model may need to be revised depending on the direction of future legislative amendments.


The possibility of regulatory compliance once the service is incorporated into formal laws and regulations should therefore be reviewed in advance, together with an analysis of the empirical data.

5. Regulatory Sandbox | Responding to Market Entry

A business operator preparing to enter the regulatory sandbox market should design a regulatory response strategy together with the business from the earliest stage.


In particular, the choice of system, the logic of the review, and later institutionalization should be considered as a single flow.

Proactive Legal Review of the Service Structure

The most central question in the financial authorities' review is "why an exception is truly necessary for this service."

The applicant must prove that the service is not merely for the operator's convenience, but that implementing the service itself is fundamentally impossible when the existing regulations are applied.

The applicant must be able to persuade, with objective materials and logic, how consumer benefits would be limited in the absence of an exception, and that the purpose is not to evade regulation.

Detailing Consumer Protection and Risk Management Plans

The regulatory sandbox is a system that temporarily suspends regulations, but in return, the operator's responsibility for consumer protection becomes even stronger.

To reassure the authorities at the review stage, the operator must prepare and present matters such as concrete response processes in the event of consumer harm, liability insurance coverage plans, a system for protecting personal information and assets, and a system for immediately suspending the service and reporting in the event of an incident.

Business Design That Considers Institutionalization After Verification

It should be kept in mind that a regulatory exception is not a permanent right but a temporary measure.

To prevent the risk of the business being interrupted after the verification period ends, the possibility of future legislative arrangement and conversion to a formal license should be kept in mind from the initial design stage.

A roadmap must be included on how empirical data will be accumulated to drive institutional improvement, and on how this will be linked to investment and expansion plans.

Legal Support

The regulatory sandbox is a system that requires both legal verification of and responsibility for the overall business structure.

If the service structure, the scope of the regulatory exception, and the verification conditions are not clearly designed, this may lead not only to rejection at the designation review stage but also to a suspension order during the verification process or to subsequent sanctions.

Daeryun Law Firm, Korea's 9th-largest law firm (based on 2025 National Tax Service value-added tax filings), analyzes the business model and the regulatory environment together and provides legal counsel that considers everything from the application stage to the possibility of institutionalization after verification.

If you face a situation that requires legal review during the application for or operation of a regulatory sandbox, please review the risks in advance at any time through a 🔗Legal Consultation Reservation.

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