How the charge usually appears
The triggering incident is often small and public: an argument in a hallway or a parking area, repeated calls or visits after someone asked for them to stop, or a tense exchange at a custody handoff. It can also be a running dispute that moved back and forth between messages and doorsteps, or a complaint made to a building or an employer. Officers arrive afterward and take an account of that one moment. The months of history that make the moment understandable are almost never written down. That is why the file can look one-sided from the very beginning.
What to preserve, and what to stop
Save the complete message history rather than a few screenshots, including the parts that do not make you look good, because deleting is worse than anything in the thread. Keep call logs, building or doorbell footage, any complaint you made yourself, prior reports, and the names of people who saw the exchanges. From today, stop all contact, including through mutual friends, relatives, and social media accounts. If the other person contacts you, save it, send it to your lawyer, and do not answer.
What the first call covers
We find out whether an order limiting contact is already in place and what it actually requires, since people are often held to terms nobody read to them. We look at whether the matter can realistically be resolved without a conviction record, and at what a resolution would require from you. We also look for a parallel case — housing, family, or civil — that the criminal matter is being used to influence, because that changes the strategy entirely. Finally, we go through what to do the next time the other side reaches out.