What tends to elevate an allegation
Broadly, and with wording that differs by state, allegations move into the elevated category when a threat is alleged, or when contact is said to have occurred while an order was already in place. A prior related case or warning can do the same. So can an allegation that the conduct was motivated by someone's race, religion, national origin, or another protected characteristic. The practical effect is not only a different grading. It usually means a different court track, firmer release conditions, and much less appetite on the prosecution side for resolving things informally at the start.
What the record usually consists of
Typically the record is the messages or calls themselves, any prior complaints, any existing order, and the complaining party's description of how they understood what was sent. Whether something reads as a threat very often depends on the exchange surrounding it. That is why a complete record helps more than a defense of any single line. Preserve everything rather than tidying it, and stop contact of every kind, including through third parties. Do not attempt to explain yourself to the other person or to their family.
Where we start
We start with exactly which subsection is charged, because in this area that single detail drives the entire case. Then we look at whether the aggravating element is actually supported by anything, since it is sometimes added early and not revisited. We go through what your release conditions and any order require of you today, which is the most urgent piece. We also talk about the longer consequences, because a record involving an alleged threat or bias is read differently by employers and licensing bodies than an ordinary dispute.