Two procedures, one complaint
Federal wage claims under the Fair Labor Standards Act proceed as a collective action, in which employees have to opt in. Claims under the New York Labor Law are usually pursued as a class action, in which employees are included unless they opt out. Many complaints plead both. New York's look-back period is substantially longer than the federal one, so state claims can reach much further into the past. Wage notice and pay statement requirements, along with claims about how often manual workers were paid, have drawn heavy litigation and recent legislative changes in New York.
Locking down the payroll record
Issue a litigation hold covering timekeeping data, payroll files, scheduling software, point-of-sale records, and messages between managers about hours. Fixing an ongoing pay problem is often wise, but discuss how and when with counsel so the change is not mischaracterized. Communications with current employees about the case need care, because courts can restrict misleading or coercive contact with potential class members. Retaliating against the named plaintiff, or appearing to, creates a separate claim. Check whether employees signed arbitration agreements, and whether those agreements contain class or collective waivers.
Early strategic choices
The first decisions usually concern whether to move to compel arbitration, whether to challenge the pleading, and how to respond to an early request to send notice to other employees. We look at the actual records to estimate exposure, which often differs from the figure suggested in the complaint. Insurance coverage for wage claims is frequently limited, so the policy should be read early. Some cases resolve through early mediation once data has been exchanged, while others need to be litigated through class certification. Owners and managers are sometimes named individually as well, because wage laws can treat people with operational control as employers. The defense plan depends on what the records show.