

Q
My account was suspended after being falsely accused as a voice phishing courier..
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Hello. Our company signed a contract with an overseas business partner, but a dispute arose over the goods payment. The partner is in the US, and the contract states that trials will be held in US courts, not Korean courts. In this case, do I need to proceed with an international lawsuit? Is the procedure complicated, are there other methods, and can Korean attorneys help?
voice phishing
account payment suspension
Answer to Related Inquiry
Author: 김국일
It seems your account has been suspended after being falsely accused as a voice phishing courier.
When an account is suspended in connection with a case, this is a measure taken by financial institutions at the request of the police, etc., under the 'Special Act on Prevention of Telecommunication-based Financial Fraud and Refund of Damages'.
If the account holder proves they did not actually participate in the voice phishing crime, they can apply for the suspension of the account payment to be lifted.
First, you must submit a 'payment suspension release application' to the financial company regarding the account payment suspension measure, and at the same time, submit a decision letter from the investigative agency containing a non-suspect or no-charge disposition, or documents that can prove that an investigation is underway.
Subsequently, the financial institution determines whether to release the payment suspension after consultation with the police or the Financial Supervisory Service regarding the matter.
To clear the false accusation of being a voice phishing courier, it is important to actively cooperate with the investigative agency and submit sufficient relevant statements or evidence to be recognized as having 'no fact of participation'.
In this process, please clear the false accusation of being a voice phishing courier and proceed with releasing the account payment suspension with the assistance of a criminal attorney and financial attorney.

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