Daeryun Law Firm introduces ‘MY Daeryun’, a customized, integrated legal platform
Mobile-based one-stop provision from consultation to case status management… Daeryun Law Firm, equipped with customized legal content, “will become the basis for providing reliable legal services by increasing transparency in case progress” Daeryun Law Firm announced on the 1st that it has started the official operation of ‘MY Daeryun’, a dedicated mobile application, to strengthen real-time communication with customers and increase accessibility to legal services. MY Daeryun is an integrated legal platform that allows customers to use the legal services they need at once, including lawyer recommendation, consultation reservation, case progress management, and provision of customized legal content. After a pilot launch in early September, the features and interface were improved by reflecting user feedback before being officially released. With the introduction of this app service, existing communication channels that had been dispersed through text, email, and phone calls were integrated into one, allowing clients to check the progress of their cases more systematically. In particular, customers who requested a case to Daeryun can check the status of the case in real time through MY Daeryun and check related information, schedule, and results at a glance. Transmission of incident-related documents and inquiries to personnel can also be done safely and quickly through the app. Customer A, who is actually using it, said, “Before, when I was curious about the progress of a lawsuit, it was cumbersome to ask questions over the phone and submit documents, but with MY Daeryun, it is convenient because I can check the progress in real time and submit documents easily.” New customers can receive recommended lawyers and even apply for legal consultation within the app, so they can easily make a reservation for a consultation without complicated procedures. Daeryun automatically connects the customer with the most suitable lawyer by comprehensively analyzing the type, size, region, and progress stage of the case. By combining Daeryun's case data and AI technology, customers can quickly be matched with an expert without having to search for a lawyer themselves. Users can conveniently adjust the consultation schedule by selecting the desired time and office, and rapid response is possible based on the network of 36 offices nationwide. In addition, legal calculation services for each item such as child support, alimony, and inheritance are provided, along with practical cases by field, customized legal information, and various legal form materials. Daeryun is shortening the response time to customer inquiries through the establishment of this system. It is expected that manpower that was used for repetitive phone information or data requests can be redeployed more efficiently. In particular, most communications, from minor procedural inquiries to information on data submission deadlines, can be handled within the app, reducing the burden of duplicate response and simultaneously increasing the consistency and accuracy of customer response. Kim Kuk-il, CEO of Daeryun Law Firm, said, “MY Daeryun is a new communication channel based on trust with customers.” “It will be a foundation for strengthening,” he said. Meanwhile, the MY Daeryun app can be downloaded for free by searching for ‘MY Daeryun’ on the Google Play Store and Apple App Store. Reporter Seohyun Lee sunshine@kyeonggi.com[View full article]
Gyeonggi Ilbo - Daeryun Law Firm introduces ‘MY Daeryun’, a customized, integrated legal platform (Go here)
Law Leader - Daeryun Law Firm introduces ‘MY Daeryun’, a customized, integrated legal platform (Go here)
Seoul Shinmun - Daeryun Law Firm introduces ‘MY Daeryun’, a customized, integrated legal platform (Go here)
Sejeong Ilbo - Daeryun Law Firm opens ‘MY Daeryun’, a customized, integrated legal platform (Go here)
Money S - Daeryun, official launch of customer-only app ‘MY Daeryun’… “Enhancing accessibility to legal services” (link)