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Fair Agency Transactions Act

A violation of the Fair Agency Transactions Act can lead not only to corrective orders and penalty surcharges from the Korea Fair Trade Commission but also to criminal punishment and claims for punitive damages, so suppliers need a precise understanding of which conduct the Act prohibits.

CONTENTS
  • 1. Fair Agency Transactions Act | Why Suppliers Should Pay Attention
    • - Scope of Application
    • - Principal Obligations of the Supplier
  • 2. Fair Agency Transactions Act | Types of Prohibited Conduct and Sanctions for Violations
    • - Corrective Orders and Penalty Surcharges
    • - Criminal Punishment and Joint Penalty Provisions
    • - Punitive Damages
  • 3. Fair Agency Transactions Act | Points Frequently Overlooked in Practice
    • - Replacing the Contract With an Oral Agreement or Providing It Belatedly
    • - Unilaterally Shifting the Costs of Promotional Events to the Agency
    • - Setting Sales Targets That Are Effectively Mandatory
    • - Reducing Volume or Cutting Off Transactions After a Dispute Report
    • - Immediately Discarding the Contract After Termination
  • 4. Fair Agency Transactions Act | Daeryun's Preventive and Responsive Support System

1. Fair Agency Transactions Act | Why Suppliers Should Pay Attention

Types of Prohibited Conduct and Sanctions for Violations Under the Fair Agency Transactions Act




The Fair Agency Transactions Act (the "Act on Fair Agency Transactions") is a law that regulates unfair conduct by suppliers so that suppliers and agencies can transact fairly on an equal footing.

An "agency transaction" is a transaction that recurs under a contract concluded for a fixed period between a supplier and an agency for the resale or consignment sale of goods or services.

Suppliers in any industry that relies on an agency distribution structure, including manufacturing, food and beverage, cosmetics, and IT devices, fall within the scope of the Act.

Scope of Application

As a general rule, the Fair Agency Transactions Act applies to agency transactions between a supplier and an agency, and whether it applies in a given case turns on a comprehensive review of factors such as whether the supplier holds a superior bargaining position over the agency.

The Act does not apply, however, where the supplier is a small or medium-sized enterprise, where the agency is not a small or medium-sized enterprise, or where the supplier is not recognized as holding a superior bargaining position over the agency.

Transactions governed by other laws, such as franchise business transactions and transactions between a large retail business and a supplying business, also fall outside the scope of the Fair Agency Transactions Act.

Principal Obligations of the Supplier

The Fair Agency Transactions Act requires the supplier to provide a written agency transaction contract immediately upon conclusion of the contract.

The contract must specify matters such as the type, items, and period of the transaction; the method, place, and time of delivery; the means and timing of payment; return conditions; transfer of the business; grounds and procedures for contract termination; and payment of sales incentives, and it must be retained for three years from the date the contract ends.

2. Fair Agency Transactions Act | Types of Prohibited Conduct and Sanctions for Violations

The Fair Agency Transactions Act expressly prohibits a supplier from abusing its superior bargaining position to cause disadvantage to an agency, as the following conduct shows.

Prohibited Conduct

Relevant Provision

Key Content

Forced Purchase

Fair Agency Transactions Act, Article 6

Conduct that forces an agency to purchase goods or services it does not want

Coercion to Provide Economic Benefits

Fair Agency Transactions Act, Article 7

Conduct that coerces an agency into providing economic benefits such as money, goods, or services

Imposition of Sales Targets

Fair Agency Transactions Act, Article 8

Conduct that presents transaction targets and forces an agency to achieve them

Provision of Disadvantages

Fair Agency Transactions Act, Article 9

Conduct that unilaterally sets or changes transaction conditions to the agency's disadvantage or causes disadvantage in the course of performance

Interference With Management Activities

Fair Agency Transactions Act, Article 10

Conduct that unjustly interferes with an agency's management activities

Refusal to Confirm Order Details

Fair Agency Transactions Act, Article 11

Conduct that refuses or evades an agency's legitimate request to confirm order details

Retaliatory Measures

Fair Agency Transactions Act, Article 12

Conduct that causes disadvantage, such as suspending transactions or reducing volume, on the ground of an application for dispute mediation or cooperation with a report to or investigation by the KFTC

Corrective Orders and Penalty Surcharges

Once a violation is confirmed, the Korea Fair Trade Commission may order corrective measures such as cessation of the conduct and publication of the fact that a corrective order has been received.

A penalty surcharge is imposed within a range that does not exceed the amount of the violation, and where the amount of the violation is difficult to calculate, a penalty surcharge of up to 500 million won is imposed.

Criminal Punishment and Joint Penalty Provisions

A person who engages in forced purchase, coercion to provide economic benefits, imposition of sales targets, provision of disadvantages, interference with management activities, refusal to confirm order details, retaliatory measures, or noncompliance with a corrective order faces imprisonment of up to two years or a fine of up to 150 million won.

A court may impose imprisonment and a fine together.

When a representative, agent, or employee of a corporation commits a violation, the same fine may fall on the corporation as well as on the individual actor.

Punitive Damages

When a supplier causes loss to an agency through a violation of the Fair Agency Transactions Act, the supplier bears liability for damages.

For violations involving forced purchase (Article 6), coercion to provide economic benefits (Article 7), or retaliatory measures (Article 12), punitive damages of up to three times the actual amount of loss apply.

The supplier is exempted from liability if it proves the absence of intent or negligence, however.

3. Fair Agency Transactions Act | Points Frequently Overlooked in Practice

Practical Issues Under the Fair Agency Transactions Act and Corporate Risk Management




Violations of the Fair Agency Transactions Act often grow out of the belief that the conduct is simply "a long-standing practice with agencies."

The situations below come up most often in actual practice.

Replacing the Contract With an Oral Agreement or Providing It Belatedly

The supplier must provide a written contract immediately upon conclusion of the contract, and a failure to do so draws an administrative fine.

The same consequence follows when mandatory entries are left out of the contract.

Unilaterally Shifting the Costs of Promotional Events to the Agency

Conduct that pushes costs such as head-office event and advertising costs or interior costs onto an agency may amount to coercion to provide economic benefits or to provision of disadvantages.

Setting Sales Targets That Are Effectively Mandatory

Even when a supplier labels a target as "recommended," the conduct may amount to imposition of sales targets if an agency that misses the target is made to suffer disadvantage or if meeting the target is effectively compelled.

Reducing Volume or Cutting Off Transactions After a Dispute Report

Reducing transaction volume or terminating a contract because an agency has filed a report with the KFTC or applied for dispute mediation is a serious violation that may give rise to punitive damages as a retaliatory measure.

Immediately Discarding the Contract After Termination

The supplier must retain the contract for three years from the date the contract ends.

A failure to meet this requirement draws an administrative fine.

4. Fair Agency Transactions Act | Daeryun's Preventive and Responsive Support System

Matters under the Fair Agency Transactions Act may begin with administrative sanctions by the Korea Fair Trade Commission and grow into criminal punishment and claims for punitive damages of up to three times the loss.

For violations that carry punitive damages, such as retaliatory measures, forced purchase, and coercion to provide economic benefits, the amount of damages can rise sharply regardless of the scale of the harm, so it is important to manage legal risk in advance, starting at the contracting stage.

Preventive Measures


∙ Review of whether the agency transaction contract contains the mandatory entries and of its legality

∙ Assessment of whether the structure of promotions, sales targets, and cost allocation violates the Fair Agency Transactions Act

∙ Advisory on establishing an internal compliance system for agency matters

∙ Review of the application of the standard agency contract and of industry-specific transaction standards

Responsive Measures


∙ Response to Korea Fair Trade Commission investigations and formulation of strategies for submitting opinions

∙ Response to corrective orders and penalty surcharge dispositions through administrative adjudication and administrative litigation

∙ Response to criminal investigations related to violations of the Fair Agency Transactions Act

∙ Response to agencies' claims for damages, including punitive damages

∙ Response to agency dispute mediation through the Dispute Mediation Council


The earliest stage, when signs of a dispute with an agency first appear, or the period right after notice that an investigation has commenced, is the most important time to respond.

Daeryun Law Firm has many attorneys with experience handling Fair Agency Transactions Act and fair trade matters.

If you require legal advisory regarding the Fair Agency Transactions Act, you may review your matter through 🔗fair trade attorney legal consultation.

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